What I Told Mark Vena About AI & the Future of Work
What I Told Mark Vena About AI & the Future of Work
And why you should listen to him too...
I love being asked on podcasts, especially by people I respect and I know are pushing the boundaries of this future of work and technology thinking. As this is what I do with my keynotespeaking about technology,AI and the future of work.
Mark Vena is one of those people.
With his SmartTechCheck Podcast. Which has over 35.5K subscribers. And now some 355 videos. So I am proud to be just one of those having been picked by Mark to appear on this show
Mark Vena is a seasoned technology executive and analyst with over 25 years of experience in the high-tech industry. He is the CEO and Principal Analyst at SmartTech Research, a firm specializing in consumer technology markets, offering insights on product strategies and market trends
His career includes senior roles at major tech companies such as Compaq, Dell/Alienware, Synaptics, Segway, Sling Media, and Neato Robotics . Vena is also a contributor to Forbes and TechNewsWorld, where he writes on topics like AI, smart home technologies, and cybersecurity .
He hosts the "SmartTechCheck" podcast, engaging with industry experts to discuss current technology trends . His commentary has been featured in prominent media outlets, including CNBC, The Wall Street Journal, and The New York Times .
Vena's expertise encompasses areas such as PCs, smart home devices, AR/VR, IoT, and gaming. He is recognized for his strategic insights into consumer technology and its evolving landscape. I am a massive fan of much of his work. So it was lovely to be interviewed by him…
Thoughts from the interview with Mark Vena. What we mainly talked about was:
“How Artificial Intelligence is shaping the landscape of the future of work in the fifth industrial revolution?”
That's the question on everyone's mind as AI technology rapidly evolves and begins to redefine the future of work. A whirlwind of advancements promises both opportunities and challenges, leaving many wondering how it will impact the job market. Whether you're a business leader, employee, or innovator, understanding the implications of AI is crucial in navigating the rapidly changing world of work.
The Twin-Edged Impact of AI on Employment
Artificial Intelligence is rapidly changing the dynamics of the workforce. It's not just a mere technological advancement; it's a revolution, the fifth of its kind since the dawn of the industrial era. AI has the potential to streamline operations, boost productivity, and open new avenues for innovation.
On one side, businesses can leverage AI to automate routine tasks, freeing up human resources for more complex and creative roles. Industries that incorporate AI effectively are poised for remarkable growth.
However, the flip side is the potential job displacement. Entire job sectors may face redundancy as AI becomes more adept at performing human tasks. The challenge is not simply technological, but also ethical. The transition to an AI-augmented workplace must consider the fate of the displaced workforce.
Retraining and upskilling will be crucial in helping workers adapt to the changing landscape. Businesses, governments, and educational institutions must collaborate to ensure a smooth transition that does not leave people behind.
Just look at what governments like the UAE are doing right now - giving ALL their citizens FREE AI access. Heck, many UK companies don’t even do that…
Bridging the Gap Between AI and Human Workforce
Organizations now stand at a crossroads. Embracing AI is no longer optional; it is necessary to remain competitive. However, integrating AI with the human workforce without creating chaos is key. Companies need to foster a culture that unites AI and human skills. It's crucial to establish a narrative of cooperation rather than replacement. AI is a tool designed to enhance human capabilities, not to render them obsolete.
Creating this synergy involves transparent communication and inclusive planning. Employers must engage their teams in open discussions about AI, addressing concerns and involving employees in the transition process. As AI takes over mundane tasks, employees can focus on innovation, strategy, and nurturing relationships with clients and partners. This holistic integration will mark the real success of AI in shaping the future of work.
Global Approaches to Enhance AI Literacy Among Aging Workers
The COVID-19 pandemic taught us that many tasks can be done remotely. It forced a hybrid way of working upon us, and we adapted. However, AI is an opportunity we can seize voluntarily. Some governments are proactive about AI education. Take Singapore, for example. They're offering free AI courses for those over 40. They recognize the importance of AI skills for their economy. And as mentioned the UAE is now giving away AI access for FREE
(This happened after the podcast was recorded.)
You can watch the whole interview here.
The problem is that in contrast, many Western countries are trailing behind. Some movements are happening, but not enough emphasis is being placed on training older workers. Companies are left to make the choice themselves. The reluctance to fully embrace AI training may lead to a disconnect between workforce and technology. This situation mirrors past fears when electricity was new. However, just as we regulated electricity, proper measures and initiatives can integrate AI into the workforce safely and effectively.
The Fifth Industrial Revolution is here, and it's driven by artificial intelligence. This revolution raises concerns about job security and workforce upskilling. As AI becomes more integrated into businesses, there's an urgent need for both big corporations and small companies to adapt. The hard skills of yesterday, like technical prowess, are no longer enough. Instead, power skills such as creativity, leadership, and emotional intelligence are critical.
These skills foster innovation and align with the values that make companies thrive. Businesses must invest in their employees' development, providing resources to explore and use various AI tools. This strategy not only enhances productivity but also creates happier, more engaged work cultures.
Organizations need to recognize the diverse AI models available and encourage their workforce to experiment with them. It's crucial to move beyond familiar tools like ChatGPT and explore others like Claude and Claude's counterparts. Training from top management down to entry-level employees is essential.
Companies should not shy away from investing in AI resources—these are becoming as fundamental as electricity or internet connectivity. By doing so, businesses not only future-proof their operations but also ensure that their workforce remains relevant in this fast-evolving landscape. Embracing AI in this way represents a commitment to continuous learning and adaptability, cornerstones of success in today's competitive market.
The Intersection of Emotional Intelligence and AI in Modern Workplaces
Emotional intelligence (EI) and artificial intelligence (AI) are two sides of a coin in today's work environment. Artificial intelligence automates tasks and streamlines processes, but it doesn't possess emotion. That's where human emotional intelligence steps in. Empathy, understanding, and interpersonal relationships are crucial in holding workplace teams together. In the AI-driven workplace, these human elements become even more vital. Leaders must use these skills to create trust and a psychologically safe environment for their teams.
To move forward, organizations should integrate emotional intelligence into their AI initiatives. AI can gather insights from data, but it can't understand the emotional state of the workforce. This is where human managers excel. They can translate data into effective people management strategies. Employees who feel understood and valued flourish in their roles, increasing productivity. Therefore, organizations need both AI for data processing and EI for workforce retention. This creates a harmonious environment where technology enhances human potential.
My Final Thoughts
As workplaces increasingly integrate AI, emotional intelligence remains a crucial human trait that distinguishes us from machines. Companies should harness AI's capabilities but also invest in developing the emotional intelligence of their teams. This balance will ensure a productive work environment that values both technology and human connection, leading to better employee satisfaction and company success.
But am I right? Watch the whole interview here and you decide.
Extra FAQ:
What is emotional intelligence?
Emotional intelligence refers to the ability to understand and manage your own emotions and those of others. It involves skills such as empathy, emotional regulation, and interpersonal skills, which are crucial in the workplace.
How can emotional intelligence benefit workplaces?
Emotional intelligence can lead to better communication, improved teamwork, increased employee satisfaction, and reduced turnover. It helps managers create a supportive environment where employees feel valued and heard.
Can AI replace emotional intelligence?
Currently, AI lacks the nuance of human emotional intelligence. However, AI tools can be designed to support emotional understanding by analyzing data, but they are unlikely to fully replace the emotional insights and human connection a person can provide.
Why shouldn't companies rely solely on AI for emotional insights?
Relying solely on AI can be risky as it may lack context and fail to account for the subtleties of human emotions and relationships. Companies should incorporate human judgment and emotional intelligence along with AI insights.
About Dan Sodergren
Keynote speaker, professional speaker, Ted X talker, serial tech startup founder, ex marketing agency owner, digital trainer, and now author and media spokesperson Dan Sodergren’s main area of interest is the future of work, technology, data and AI In his spare time, as well as being a dad, which comes first, Dan is a digital marketing and technology (and now AI) expert for TV shows and the BBC and countless radio shows.
Occasionally donning the cape of consumer champion on shows like BBC WatchDog, theOne Show and RipOffBritain and being a marketing tech specialist for SuperShoppers and RealFakeAndUnknown and BBC Breakfast.
He is also a host and guest on podcasts and webinars speaking as a tech futurist. And a remote reporter / content creator for tech companies at tech events and shows. His main interest is in the future. Be that the future of marketing, or the future or work or how AI and technology will change the world for the better as part of the #FifthIndustrialRevolution.
Find out more about him here bit.ly/DanSodergren
References, further reading or watching.
Mark Vena
https://www.forbes.com/sites/markvena/
Dan Sodergren
The Fifth Industrial Revolution
Ep 83 SmartTechCheck Moment --- Interview with Futurist Dan Sodergren on AI and its impact on work
SmartTechCheck Podcast https://www.youtube.com/@SmartTechCheck